I was just sitting by the lounge of one hotel along Ejigbo
road in Lagos when we heard gun shots. We were all saying, could that be a gun
or something else? As no one could provide the answers, we all forgot about it
and assumed it might not be a situation for concern. Later, when I went out to
have my lunch, one woman walked into the eatery and asked if we heard the gun
shots moments ago. We all said yes, she said someone was robbed outside a bank
as he came out with some money he withdrew from the bank.
This sparked conversation about such similar crimes that
have occurred in recent times in Lagos. The woman narrated her own ordeal in
the same manner. She said, she went to the bank to withdraw her cheque from
another bank in the same area someday when robbers followed her. She said the
money was meant for rent for a shop she was to pay for. As she sat down inside
a shop counting the money, two robbers walked up to her, one pointed gun at her
saying where is the money she just withdrew. At first she thought it was a joke
and she told the guy to please remove that toy from her head. Only for one of
them to shout at her that until they shoot her legs then she will know that it
is not a toy. That is when she realized that she is being followed and that
this is actual robbery at broad day light around 10 am just a stone throw from
the bank she withdrew the money from. According to her, they took all the
money, her bag that contained her international passport and other items. The
woman said after the robbery she went straight to the bank and told the teller
that his gang members have taken the money she withdrew now that he should go
and collect his own share. According to her, the teller was spellbound and
altered no word in return.
Now the stories started flying from all corners by everyone
in the eatery. Another woman narrated a story of another man who went to the
bank, withdrew N1.5m from the bank and immediately he stepped outside the bank
door, robbers attacked him and took the money. So, the man went right back into
the bank and seized the phone of the teller who attended to him and accused her
of informing robbers to collect his money. As everyone was watching the drama
in the bank, suddenly a call came in and it was the robbers that called the woman saying they got the
money she should come and collect her own share after work. She said,
immediately, the bank manager called the customer inside and refunded him his
money and begged him not to escalate the matter that they will handle it in
their own way.
Many more stories continued to flow from all angles all
accusing Nigerian bank officers of being the masterminds to most crimes that
happen after a customer has withdrawn money from the bank by informing robbers
and giving details of the person and money withdrawn for the robbers waiting
outside to follow the person and collect the money afterwards.
Nigerian banking culture has changed as every one is
desperate to live above his or her means. In those days when people like us
were in the bank, such stories were taboos. Very unheard of, as no one dares to
be fingered into robbery without facing serious investigations and prosecution
if found guilty in any way. But today, it seems like a norm and such staff
members of the bank are allowed to remain in the bank without investigation
invoked to find if the accused person is culpable. Giving them license to
continue to do what they are doing.
My recommendations to banks to curb this particular crime, is
to adopt what happens in civilized countries like Canada or US. Such countries,
bar their employees from using their phones at work. If you are caught with
your phone while at work you will be sacked. This will certainly curb that particular crime as
only the bank managers are the ones allowed to use their phones at work while
anyone who intends to make any urgent business call for the bank should channel
that call to a particular phone desk manned by one person to make or receive
all calls on behalf of the employees while they are on duty.
Banks cannot continue to habour informants in their mist who
aid and abet crime and expect their victims to return to that bank again.
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